SPAM FILTERS & IPS’s
Not getting our emails? Then follow the instructions below and never miss another message.
Your Internet Service Provider (ISP) or email client may be using filters to block email and this may be affecting the receipt of email from MyGardenSchool. If you believe this is happening, please consult the help section related to your email program below or contact your ISP directly to see how to relax or remove the settings that filter or block email. This will ensure that correspondence from MyGardenSchool will be accepted.
If you are using Outlook 2003 to view your e-mails:
1. Open the email message.
2. On the toolbar at the top, click on "Safe Lists", then on
"Add Sender's Domain (@example.com) to Safe Senders List".
If you are using Outlook 2007 to view your e-mails:
1. Open the email message.
2. On the toolbar at the top, click on "Safe Lists", then on
"Add Sender's Domain (@example.com) to Safe Senders List".
If your provider is Hotmail:
1. Open the email message.
2. Click "Save Address(es)" at the top of the message header.
If your provider is Google Mail:
1. Click on "Contacts" on the left.
2. Click on the "New Contact" icon on the top left hand corner.
3. Add details.
4. Click on "Save" at the top.
If your provider is Yahoo:
1. Open the email message.
2. Click "Add to Address" icon.
3. The name and email address from email are pre-populated in the Add Contact pop-up. Verify that the information in these fields is correct.
4. Click "Save".
If your provider is MSN:
1. Mark the tick-box on the left of the email message.
2. Click on "Mark as safe" at the bottom.
If your provider is AOL:
1. Open the email message.
2. Click "Add to Address" icon.
3. The name and email address from email are pre-populated in the Add
Contact pop-up. Verify that the information in these fields is correct.
4. Click "Save".
